Do you want to be part of an established and exciting non-profit organization that helps to educate and entertain hundreds of thousands of guests each year? Do you have a passion for history and for meeting new people? If you do, then Plimoth Plantation—one of America’s great history museums—may be the right place for you.

Plimoth is looking for a few exceptional individuals who have the motivation and spirit, the energy and the skills to be part of a wonderful team – both as employees and volunteers. Plimoth Plantation, Inc, established in 1947, is well-known and admired as a unique destination for its thought-provoking, entertaining and fascinating living history programs and exhibits.

If you can provide customer service that is second to none and contribute to the friendly, welcoming atmosphere at Plimoth then you’ll feel right at home here. Our hospitality toward our guests and enthusiasm for our work is key to the success of Plimoth’s mission—whether we are in front of the public or working ‘behind the scenes’.

Picture yourself in a job where you can help people step back in time and discover a past that might surprise them, spark their imagination, promote their sense of wonder, connect people with their ancestors, and be part of someone’s once-in-a-lifetime family vacation, relaxing weekend, school field trip or group tour. These and many more opportunities await you at Plimoth Plantation.
Interested?

Search the job titles below for more information on these positions and how to apply. Please note that there is an application and interview process as well as pre-employment orientation to the Museum for both paid employment and volunteer opportunities.



Susan D. Haverstock, Human Resources
Plimoth Plantation
PO Box 1620
Plymouth, MA 02362

Tel: (508) 746-1622 ext. 8263
Fax: (508) 747-0884
shaverstock@plimoth.org
 
 

 Director of Development

Reports to: Deputy Executive Director
Supervises: Development Staff
Position: Full-time/Year-round
FLSA Status: Exempt


SUMMARY STATEMENT:
Reporting to the Deputy Executive Director, the Director of Development holds primary responsibility for the organization, planning, and operation of Plimoth Plantation’s fund-raising program.
This individual will oversee all aspects of fund development, including annual giving, major and planned giving; corporate, foundation and government relations; focusing on the identification, cultivation, solicitation, and stewardship of fund-raising prospects.

MAJOR RESPONSIBILITIES:
Organize and implement the annual and long-range planning process for the fund-raising function. Create, cultivate and steward relationships with individuals as well as corporate sponsors and other Museum partners.
Develop and implement a comprehensive major gifts program.
Solicit and increase significant personal commitments from individuals, including leadership of the organization’s planned giving program.
Collaborate with Museum Programs, Marketing/PR and other Museum staff to cultivate and solicit individual gifts and advertising support from area businesses. Create visibility for Plimoth Plantation among the corporate community to provide opportunities for corporate philanthropy and sponsorship.
With assistance from Special events committee, manage all special fundraising events for the organization.
Engage Trustees, Overseers, and other major donors in the solicitation process of new and renewing donors.
Supervise the Museum’s Development staff, overseeing donor cultivation, stewardship activities, membership and volunteers.
Work as a full partner with the Board of Directors and Development Committee, providing staff support and engaging individuals in significant fund-raising activities.
Perform other work-related duties as required by the Deputy Executive Director or Executive Director.


QUALIFICATIONS:

Bachelors degree plus 7-10 years fundraising experience.
Must possess experience in individual gift solicitation.
Should have experience working with non-profit board and other volunteers.
Keen attention to details. Exceptionally well organized and able to handle a variety of tasks and shifting priorities simultaneously.
Excellent written and verbal communication skills are required. Superb listening skills, outgoing and personable. Relationship-building abilities a must.
Must be willing to travel regionally.
Working knowledge of the Internet and Microsoft Office software is required.
Experience working with relational database systems is important. Proficiency in Raiser’s Edge preferred.
Must consistently demonstrate discretion and a professional, diplomatic, positive attitude with all people.
Must occasionally be able to work on weekend days and evenings as needed.
Should possess strong customer service skills and an entrepreneurial spirit.
Comfortable with a collaborative team environment. 



 

 Associate Director of Development

Position: Full-time/Year-round
Reports to: Director of Development FLSA Status: Exempt
Supervises: Membership Desk Staff and Volunteers


SUMMARY STATEMENT:
Reporting to the Director of Development, the Associate Director of Development holds primary responsibility for the organization, planning, and operation of Plimoth Plantation’s volunteers/interns and membership programs.
This individual oversees all aspects of managing Museum membership including developing strategies that acquire new members and increase member renewals. Additionally, administers all aspects of the Museum's volunteer and interns program; including recruitment, placement, training and retention of volunteers and interns in tandem with goals and objectives that meet the museum’s needs.
The Associate Director also assists in the identification, cultivation, and solicitation of private gifts from individuals, corporations and/or foundations. The Associate Director may also be requested to represent the Director of Development in his/her absence.


MAJOR RESPONSIBILITIES:
· Develop, implement and analyze new member acquisition programs. Plan short-term goals and objectives and long-range goals for family, individual, corporate and library membership programs
· Supervise part-time membership sales associates and membership volunteers to ensure that the Membership/Information desk is staffed at all times and that Guest Services staff is fully informed with regard to all aspects of the membership program
· Working with Public Programs and other departments, plan, schedule and execute special events that are educational, entertaining and cost-effective to encourage acquisition and retention of members, enhancing their relationship with the museum and provide opportunities to become museum donors
· Work with PR and Marketing to prepare all printed and online membership materials.
· Provide customer service to members (whether online, in person or through the timely mailing of appropriate materials) in an effort to both maintain a high level of member satisfaction and encourage category upgrades
· Work with the Stewardship Manager to assure all membership transactions are processed in a timely and accurate manner to ensure proper membership records.
· Generate accurate revenue/expense reports on a monthly basis
· Plan and implement acquisition/renewal and retention programs through on-site, online and direct mail campaigns and other appropriate initiatives
· Work closely with other museum staff to ensure smooth operation of the membership program.
· Recruit, interview, assign, train, evaluate and supervise volunteers and interns both in conjunction with other staff or alone
· Be aware of current trends in volunteer and intern administration, relevant legislation and trends in museum and other nonprofit organizations
· Act as an advocate for volunteers and interns within the museum community.
· Ensure that all volunteers and interns receive adequate training for their specific assignments
· Promote the role of volunteers and interns within the museum community.
· Provide management and other paid staff with training in volunteer and intern management and the effective use of volunteers and interns
· Develop, in cooperation with department managers, written job descriptions, training and orientation programs and evaluation methods
· Maintain accurate records and provide monthly reports
· Recruit, design, promote, schedule and supervise all school and outside organization volunteer initiatives
· With PR/Marketing produce a monthly e-newsletter, Occurrences, for distribution to volunteers/interns and staff.
· Plan, arrange and execute Annual Recognition Banquet and other activities/events acknowledging special volunteer groups
· Administer budget for membership, and volunteer/intern operations
· Act as the Museum’s external spokesperson for Volunteer and Intern Program
· Ensure that web-based information pertaining to volunteers and interns is kept current.

This description focuses on the primary duties of the position. It is neither designed nor intended to include all duties inherent in satisfactory performance of the position.

Qualifications:

· Bachelors degree required plus 5-7 years experience in a non-profit organization coordi-nating membership and/or volunteers & interns programs.
· Well organized and able to handle a variety of tasks and shifting priorities simultaneously.
· Excellent written and verbal communication skills are required. Superb listening skills, outgoing and personable. Relationship-building abilities a must.
· Working knowledge of the Internet and Microsoft Office software is required.
· Experience working with relational database systems is important. Proficiency in Raiser’s Edge preferred.
· Must consistently demonstrate discretion and a professional, diplomatic, positive attitude with all people.
· Must occasionally be able to work on weekend days and evenings as needed.
· Should possess strong customer service skills and an entrepreneurial spirit.
· Comfortable working in fast-paced, collaborative team environment.

Physical Requirements:
Must be able to traverse physical plant and access all areas where volunteers and interns work.


 

 Group Tour Assistant
 Marketing and Public Relations

Primary Responsibility:

Perform inside sales function to include scheduling group tours and promoting other museum programs including education and catering services. Assist Marketing and Group Tour Associate in compiling group tour data and management of accounts receivable for group and third party business.

Major Duties and Responsibilities:

· Provide consistently excellent customer service to all who contact the Group Tour office. Provide friendly and welcoming presence in all public spaces within the museum.
· Sales and Customer Service: Perform all necessary administrative duties related to selling and booking tours, including: answering phones, sending out confirmations, reconfirmations, cancellations, reconciliation, invoicing, processing deposits, payments, refunds and adjustments.
· Up-sell dining, education and all Museum programs and prepare proposals and contracts.
· Maintain good communications with Guest Services to ensure seamless customer service in receiving group tours.
· Maintain group tour database. Produce and distribute weekly schedules of group tours.
· Communicate with catering and education staff regarding guests’ dining needs and requests for function rooms and programs. Whenever possible, take the opportunity to promote and sell our dining options and program opportunities, including guided tours, to group tour guests.
· Schedule all groups to minimize impact on sites and on experience of other guests while maximizing sales opportunities.
· Attend weekly meetings of the Marketing Department; take minutes and distribute to staff.
· Provide administrative support to the Marketing and Public Relations Department as needed.

This description focuses on the primary duties of the position. It is not designed nor intended to include all duties in satisfactory performance of the position.


Qualifications:
· Pleasant phone voice and strong interpersonal and communications skills are critical to this position.
· Competent knowledge of Microsoft Office, Excel and Microsoft Word.
· Prior business office or sales experience preferred.
· Must be able to work well as a member of a team in a collaborative environment.
· Must be highly organized and detail oriented.
· Flexible with shifting priorities and able to multi-task and prioritize well without close supervision.





                                               Ships Carpenter

Working Hours: Full-time, year-round. On call in emergency situations as necessary.

Primary Responsibility: Perform needed repairs and restoration to Mayflower II and other watercraft.

Major Duties and Responsibilities:

· Work aboard Mayflower II and other Museum watercraft on repair, restoration and maintenance projects as assigned by the manager.
· Assist with upkeep of rigging including the rigging of Mayflower II each spring and fall.
· Travel with Mayflower II when she goes to dry dock for haul out.
· Participate in public programming at Mayflower II site.
· Provide friendly and welcoming presence in all public spaces within the museum.
· Research and practice 17th century trades and techniques relating to the work assigned.
· Participate in sail training aboard Mayflower II as well as take part in sailing trips Mayflower II or other Museum craft may undertake from time to time
· Build and repair reproduction tools and artifacts for Mayflower II and other craft at Museum.
· Work in costume onboard Mayflower II, or Pilgrim Village, from time to time, while performing 17th century tasks, as necessary.

This description focuses on the primary duties of the position. It is not designed nor intended to include all duties inherent in satisfactory performance of the position.




Qualification Requirements:

· Must have High School diploma or equivalent.
· Must have two years Ship or boat carpentry or equivalent.
· Must have a working knowledge in the use of hand and power tools.
· Experience handling small boats a plus.
· Any experience with rigging and sailing large ships a plus.
· Must show willingness to learn first person interpretation of Mayflower II and other period watercraft.
· Must have a valid driver's license



Physical Demands:
· The employee will be required to lift up to 60 pounds.
· There is a great deal of repetitive physical effort.
· Employee will be required to climb the ships rigging to the height of 100 feet as well as out to the extremities of the yards.
· Extensive use of handle tools and handling large timbers is required.
· Working from staging on the side of the ship or on a work float in the water may be required.
· Employee will be required to work outdoors on board Mayflower II in temperatures ranging from the hot summer months to the extreme cold of winter.